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Launch of revamped Crosscare Café and 2023 Christmas Food Poverty Appeal

Press Release Tuesday, November 28th


Dublin Charity Crosscare, working with families needing help with food, has seen demand for its service continue to rise throughout 2023. So far this year, over 1,000 children with their families have needed help from their Food Poverty Team.

Crosscare launched the Christmas Food Poverty Appeal today (11 am Tuesday, November 28th) at the newly revamped Portland Café in Dublin’s north inner city. The Café has provided affordable, nutritious meals to those in need for many years.

The new Portland Café has been extensively refurbished, and staff are inviting the wider community to support their work by enjoying breakfast, coffee, snacks and lunches in the revamped venue.

Manager Louise Lawless said they were looking forward to even more local people enjoying the new facility and local businesses and community groups. “Although our primary aim in the Café is to provide food, there is so much more on offer here, such as access to our Food Poverty Service, information on rights and entitlements, local services and social activities. For many, it’s a chance to have a good meal and meet up with others, which is important for our customers living alone.”

People from all walks of life come to Crosscare because they don’t have enough food every week. They have supported people who are homeless, families in rental accommodation, people with disabilities and others who have experienced a life-changing event which drove them into food poverty.

Crosscare closed food banks and replaced them with a food and casework service, giving families and individuals extra support to help them regain independent living in the long term. People receiving food parcels also get expert support and advice from a caseworker to help them regain independent living in the long term.

Manager of the service Paula Harris explains, “We saw people returning to foodbanks month after month and sometimes year after year, and it was clear that food parcels on their own were not helping them move out of poverty.” By working with families and people on other problems, such as debt, unemployment or disability, Crosscare guides them towards financial independence and the dignity of shopping for their own food.

“We realised that food poverty was a symptom of many more serious issues. People need more from us. We took the radical decision to close our food banks and put an enhanced service in place; we want to give people a hand up, not just a handout,” said Paula.

The Food Poverty Service has expanded throughout Dublin to meet demand. Crosscare now has food collection and casework centres across Dublin – in Finglas, Ronanstown, Jobstown, Nutgrove, Bonnybrook, Blanchardstown, and Dublin 1 – with plans to establish more where needed.

  • Crosscare is asking the public for their help with the Food Poverty Service this Christmas by donating online at
  • Anyone who needs help with food support should call the food poverty team on 01-8913022 or email
  • The new-look Portland Café opens Monday- Friday, serving breakfasts, coffees, snacks and lunches from 8 am to 2 pm, Monday and Friday at 35 Portland Row, Dublin 1, D01 T102.