COVID-19 (Coronavirus) update
Crosscare’s focus has always been to serve the most vulnerable in our society. During this crisis we are working hard to ensure that the essential services we provide remain available to our service users while operating in line with Government and HSE advice to ensure that our service users and staff are protected.
While some of our face to face services have had to be adapted to meet HSE requirements, as much as possible we are continuing to provide supports through other remote means including phone and web based technologies. Full details of our current service provision for our service users is as follows:
Our Homeless Services including our residential facility for young people are open and operating normally and in line with HSE guidelines. We are working closely with the HSE, DRHE, Tusla and other government bodies, local authorities and colleagues in other similar organisations to ensure that our service users’ needs are supported and our people are kept safe.
Crosscare are in the process of opening two new residential services at the request of the HSE to respond to the COVID-19 crisis.
Our Food Banks remain open to support those most in need at this difficult time and we have made changes at a local level to ensure that the health of all involved is safeguarded.
Our Community Cafes remain open providing takeaway services to protect the health of our teams and customers.
Our Carecall team are operating a normal service making calls daily to all our clients.
All Youth Services buildings are currently closed as a result of the lockdown. Currently, youth workers are carrying out remote working with young people and using digital youth work as a way of linking with them.
Our Drugs and Alcohol Programme team are carrying out online sessions with their clients.
Our Voluntary Clubs team continue to link in with and support our volunteers by phone and other web-based technologies.
Information & advocacy
Crosscare Information and Advocacy Services are being provided remotely using phone and web-based technologies, details as follows:
Crosscare Housing & Welfare Information, phone: 01 873 2844, SMS/WhatsApp/call: 086 781 4227, email: firstname.lastname@example.org
Crosscare Refugee Service, phone: 01 873 2844, SMS/WhatsApp/call: 087 096 9089, email: email@example.com
Crosscare Migrant Project, phone: 01 873 2844, SMS/WhatsApp/call: 086 202 4301, email: firstname.lastname@example.org
Crosscare Teen Counselling
Unfortunately due to the ongoing Coronavirus outbreak we are unable to provide face to face service. We are currently offering telephone and online sessions to young people and parents. If you require help please call 01 5574705. Crosscare Teen Counselling has also recently built a new website which can be accessed at www.teencounselling.ie .